EDD (Unemployment Insurance)

Why does EDD put everyone through that last check scare tactic. You finally think things are going OK, you are at least able to pay rent, buy some groceries and have gas money. Your out looking for work like you should be doing and you check the mail. As you see that envelope you can feel the blood leave your face, you can feel it in your eyes, you get an instance stomach ache. Then you open the envelope and THERE IT IS! Your unemployment has been discontinued immediately! Please call or email our office. Do you know that you can know longer reach a live person over the phone at EDD, you send 5 emails with no response at all. Then you visualize losing your home, where am I going to live, how am I going to pay my bills, what will happen to my pets. This whole scenario falls in front of you, you almost can't function for the fear that has been instilled in you. Then all of a sudden about a week later, you get another letter thanking you for your patience you have been re-activated or what ever they call it. You will be receiving your next check on such date. Why do they do this to a persons life?